FAQ

Login/Technical Assistance

GENERAL FAQs & TECHNICAL ASSISTANCE

  • I Registered For My Account But Have Not Gotten The Email Verification.

    Once you submit your registration form, you’ll receive a confirmation message advising you to check your email for a verification link. This email may take a few minutes to be received. Depending on your email provider and spam filters in place, this email verification may wind up in your spam folder. If you do not see the verification email in your inbox, check your spam folder. You may need to wait a few minutes and refresh your inbox before checking both folders again. Adding info@QuickClosings123.com to your address book can help minimize the risk of our email notifications ending up in your spam filters.

    Should you not receive your email verification link after 15 minutes, please email info@QuickClosings123.com with “Account Verification” in the subject line. Provide your name and company name so we can activate your account.

  • I Am Unable To Sign In.

    Be sure you have verified your account before attempting to sign in. If you have not completed this verification, your account registration is on hold, and you will not be able to log in. You should have received an email verification link upon registration. Please review the steps mentioned in the question above if you did not receive your email verification link.

    If you did complete the email verification process and are unable to sign in, then double-check the email and password being entered to ensure they are spelled correctly. These credentials are the same ones created at the time of your registration with us. If this does not resolve your issue, select the “Forgot Password” link below the login fields. You will be prompted to enter your email. A link to reset your password will be emailed to you.

    Be sure to check your spam folders just in case. Adding Info@QuickClosings123.com to your address book can help minimize the risk of our email notifications ending up in your spam filters.

TITLE REP/CLOSERS FAQs & TECHNICAL ASSISTANCE

  • What Is An Order?

    “Order” is the term we use for a signing request for a closing. When you schedule a closing through our site, an “order” is created, and a notary is assigned to your closing.

  • What Does The Status Mean On My Order?

    A status of “New” means we have received the request for your closing, but it has not been assigned a notary. A notary will be assigned shortly.

    A status of “Assigned” means a notary has been assigned to your closing.

    A status of “Confirmed” means the notary assigned to your order has contacted the signer and confirmed the appointment for the scheduled closing.

    A status of “Closed” means our administrative team has completed a final review of your order and marked it as completed. Completed documents submitted by the notary can be downloaded by accessing the order from your dashboard.

  • How Will I Know If My Order Is Complete?

    When the notary completes the signing, they update the order and attach any necessary documents. This will trigger an email notification to you. Our administrative team then completes a finalized review of the order to ensure everything is set and then we mark the order as completed. You’ll receive an email when this happens.

NOTARY FAQs & TECHNICAL ASSISTANCE

  • I Updated The Status Of The Order To The Order, But The Status Didn’t Change. Will The Title Rep/Closer Be Notified?

    Our administrative team will receive a notification when you modify the status of the order for the appointment confirmation or to complete the order. We’ll review the order and confirm the status change. In the meantime, an email notification is sent to the Title Rep/Closer who initiated the order request about your order updates.

  • I Opened An Order And Can’t Return To The Main Order Overview Page.

    Scroll to the bottom of the page of the order details you are currently in. Click on the “Back” button to return to the main order overview page.

  • I Need To Download Forms For Registering As A Signing Agent.

    You can download the necessary forms for registering your account on our Notary Requirements page. These forms are also available for download when registering your notary account on the signup form and are available to download from your account profile.